Erica Arnold is an experienced professional in account management and technical support, currently serving as an Account Relationship Manager at Enertron LLC since January 2023. Previously, Erica held the position of Director of Technical Support at NuArx Inc., now Viking Cloud, from January 2016 to January 2023, and served as Service Delivery Manager and Global PMO Manager at Stefanini from September 2013 to January 2016. Earlier roles include Release Management Project Manager at GM OnStar (JDM Systems Consultants INC) and various positions at EDS, an HP Company, including Operations Manager, Project Management, Service Relationship Manager, and Help Desk Analyst. Erica Arnold holds a Master of Science in Program & Project Management from the University of Michigan-Dearborn, an MSA in Leadership from Central Michigan University, and a Bachelor of Science in Business Education and Computer Science from Ferris State University.
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