Rachinda Caraway has extensive experience in customer service and account management, currently serving as the Relationship Manager for Key Accounts at iTEDIUM since March 2010, where responsibilities include enhancing customer satisfaction and overseeing service activities. Previous roles at iTEDIUM include interim Service Center Supervisor, focusing on monitoring service calls and operational compliance, and an Account Service Representative, where Rachinda aided employers in managing risks and liabilities. Prior experience encompasses roles as Lead Teacher at Johnson County, Team Lead at Price Chopper Supermarkets, and Assistant Manager at Lady Footlocker. Rachinda holds an Associate’s Degree in Business Administration and Management from Johnson County Community College and has educational background from Heritage College-Kansas City and Shawnee Mission North High School.
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