MC

Michael Cristoferi

Service Desk Analyst III / Team Lead at EngageSmart

Michael Cristoferi has a background in information technology, starting as a computer technician at Staples from 2007 to 2008. Michael then transitioned to sales and customer service as a wireless expert at Wireless City from 2009 to 2012. Following that, Michael worked as a vehicle selection consultant at Mastria Cadillac in 2012. Michael then moved into helpdesk roles at Tangoe and Demandware, before joining Braintree Public Schools as a desktop support specialist from 2016 to 2019. Currently, Michael is a Service Desk Analyst III / Team Lead at EngageSmart since May 2019.

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