Engageware provides industry-leading technology and expert know-how to help organizations better engage their customers. Connect and communicate with customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably.

Software

Support Services

Engageware

Engageware's headquarters in Tewksbury, MA, United States

Dan O'Malley

Ken Koellner

Matt Theodoros

Matt Warren

Jeff Levine

Justin Smith

Dave Blahnik

Franklin Perez

Evan H.

Lucia Helena Fallavena

Meryl Lemieux

Peter A.

Alex Bar

Bill Bohen

John Loring

The Sales and Business Development team at Engageware is responsible for driving revenue growth by identifying and cultivating relationships with potential clients, managing strategic accounts, and ensuring customer satisfaction throughout the sales process. This team collaborates to develop sales strategies, deliver tailored solutions, and maximize opportunities for engagement, ultimately helping organizations enhance their customer interactions and achieve profitable growth.

Sales and Business Development

The Engineering and Technical Support team at Engageware is responsible for ensuring the reliability and performance of the company's technology solutions. They collaborate to design and maintain cloud infrastructure, optimize deployment processes, and provide expert support for customer-facing applications. Through their technical expertise, they enhance system uptime and user experience, enabling businesses to engage with their customers more effectively.

Engineering and Technical Support

This department focuses on providing expert advice and support for application implementation and management.

Application Consulting

The Product Management team at Engageware is responsible for driving the development and enhancement of customer engagement solutions. They collaborate closely with cross-functional teams to define product vision, prioritize features, and ensure alignment with customer needs and market trends, ultimately delivering innovative tools that help organizations connect effectively with their customers.

Product Management

This department focuses on ensuring customer satisfaction, retention, and engagement through support and relationship management.

Customer Success

This department focuses on the design, implementation, and maintenance of server-side applications and services.

Engageware

Org chart

Teams

Sales and Business Development

Engineering and Technical Support

Application Consulting

Product Management

Customer Success

Backend Development

Offices

Engageware

Org chart

Teams

Sales and Business Development

Engineering and Technical Support

Application Consulting

Product Management

Customer Success

Backend Development

Offices

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