Ibidapo Oluwafemi

IBIDAPO OLUWAFEMI is a Customer Relations Management Analyst at ENGIE Energy Access (Africa) since November 2020, where responsibilities include managing high volumes of calls, addressing customer needs for complete satisfaction, and providing expert product-related information. IBIDAPO adheres to company communication guidelines with minimal supervision and recommends process improvements to enhance efficiency. Prior experience includes serving as a Customer Care Executive at iSON BPO from August 2018 to August 2019. IBIDAPO holds a Higher National Diploma in Microbiology from Moshood Abiola Polytechnic.