Carol Alves

Carol Alves is a trilingual professional with over 6 years of experience in Customer Success, Business Development, and Sales. Currently serving as the Customer Success Manager for LATAM at VitalSource International, they focus on driving customer satisfaction and retention while overseeing client relations. Previously, Carol held various roles, including Operations Supervisor for the Rio 2016 Olympics and positions at Sutherland Global Services, where they excelled in customer development and account management. They are pursuing a Master of Business Administration in Digital Business and are also studying International Relations at UNINTER.