Ernesto Beltrán López.

Ernesto Beltrán López has a diverse work experience spanning over several industries and roles.

Ernesto began their career as a customer service representative at Operadora VIPs in 1991, where they supervised the service and quality of food served to clients. Ernesto then worked as a customer service representative at Aeromexico from 1993 to 1998.

In 2000, they transitioned to the role of sales supervisor at RCI Resorts Condominiums Intl, where they were responsible for overseeing sales activities. Ernesto later worked as a reservations supervisor at American Airlines from 2003 to 2004.

Ernesto then joined American Express as an operations manager in customer service and telemarketing. Ernesto held this position from 2004 to 2009, during which they focused on cross-selling and insurance placement.

From 2009 to 2010, Ernesto worked as an internal process improvement consultant at MetLife. Ernesto provided advice and solutions to management problems and developed strategies for insurance placement.

At HSBC, Ernesto served as a subdirector in banca telefónica, where they oversaw various projects, such as predictive dialer strategy, lead generation, and telephone sales from 2011 to 2014.

From 2015 to 2016, Ernesto was the reservations and customer service manager at Hoteles City Express, where they improved sales and profit margins through implementing a sales plan.

Ernesto then moved on to AT&T Mobility | Proximity, where they held two roles. From 2016 to 2019, Ernesto was a customer service manager in collections, responsible for managing projects and the operations team. From 2017 to 2019, they also functioned as a compliance officer, ensuring legal and ethical compliance at the Mexico site.

Most recently, Ernesto has been working as an operations manager at Enhance IT since 2020. In this role, they provide leadership and direction to multiple operations units, manages the quality and productivity of teams, and expands business with clients and vendors.

Ernesto Beltrán López completed their education from 2003 to 2007 at Escuela Panamericana de Hotelería, where they obtained a degree in Hotel Administration (Lic. en Admón. Hotelera) with a focus on LAE. In 2020, they attended IT CCPM and completed a Diploma in Advanced Excel for Executives (Diplomatura: EXCEL AVANZADO PARA EJECUTIVOS). Additionally, Ernesto Beltrán López also attended Esc. Panamericana for an unknown duration, where they pursued a degree in "L.A.E." and specialized in Operations Management and Supervision (Gestión y supervisión de operaciones).