Karissa Marks is an experienced human resources professional currently serving as the Organizational Effectiveness Manager at Riverway Business Services since August 2020, where responsibilities include providing HR insight for strategic initiatives and serving as the point of contact for all HR needs. Prior experience includes roles as an Account Manager and Recruiter at Riverway, a Graduate Assistant at the University of Houston-Clear Lake, and a Human Resources Intern at PGS, with a strong focus on talent acquisition, compliance, and process improvement. Karissa also has a background in mentorship as a Lead Peer Mentor at Texas State University. Karissa holds a Master of Arts in Industrial and Organizational Psychology from the University of Houston-Clear Lake and a Bachelor of Arts in Psychology and Anthropology from Texas State University, complemented by a Sales Foundations certification from Sandler.