Ennov
Rich Jones is a seasoned professional in enterprise architecture and professional services, currently serving as the Head of Professional Services at Ennov since June 2024. Prior to this, Rich held various leadership roles at CALYX from January 2021 to June 2024, including Head of Professional Services and Senior Director of Enterprise Architecture, where a focus on innovative technology and data solutions was emphasized. Rich's career includes significant tenure at Parexel as Director of Enterprise Architecture, Hitachi Vantara as Principal Architect, and Capita in multiple capacities, culminating in expertise across enterprise scale accounts and stakeholder consulting. Rich's foundational experience includes roles at Serco Solutions, Capita, and Toyota Motor Corporation, contributing to a robust background in technical design and infrastructure support.
This person is not in any teams
This person is not in any offices
Ennov
1 followers
Headquartered in Paris, France, with offices in the North America, Europe, and Asia, Ennov provides the most original, comprehensive and cost-effective suite of web-based software solutions for the Life Sciences industry. From leading pharmaceutical companies to emerging biotechs, we proudly serve over 250 companies and 250,000 users around the world. Since 1999, we have been developing innovative, powerful and easy-to-use software for regulated content, data and process management. Our solutions are designed and built to support the entire Life Sciences R&D continuum including Quality (EDMS, QMS, LMS), Clinical (eTMF, CTMS, EDC), Regulatory (Publishing, RIM, xEVMPD, IDMP, EUDAMED), and Pharmacovigilance (SAE Management and PV Signal Detection). Ennov is ISO9001:2015 certified for all software products and processes and we boast a 100% success rate in customer audits. Our solutions enjoy extremely high user adoption rates, thanks to our intuitive user interfaces and commitment to building solutions that work the way our users work. We also have very high customer satisfaction ratings with an on-time project delivery rate of 98.5% and an annual maintenance renewal rate of 96%.