eNoah
Hemadri Venkatesan is a seasoned professional with extensive experience in operations and project management, currently serving as Director of Operations at eNoah since December 2008. Venkatesan has contributed to various roles, including Associate Director, Practice Manager, Project Manager, Project Lead, and Team Lead, specializing in change management, business process outsourcing, service delivery management, and quality standards. Venkatesan's background includes strong expertise in client relations, performance improvement, and business development across multiple domains. Academically, Venkatesan holds an MBA in Labor Law and an Executive MBA in Project Management from the National Institute of Business Management. Additional qualifications include a Bachelor's degree in Electrical, Electronics, and Communications Engineering and diplomas in hypnotherapy and modern applied psychology.
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eNoah
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eNoah is a boutique consulting-led integrated BPO and IT solutions company providing services to Fortune 1000 companies in the Integrated Health, Insurance, Manufacturing and Automotive domains. With strong domain focus, the solutions are vertically integrated and delivered through a client intensive relationship based global delivery model. eNoah is ISO 27001 certified and HIPAA compliant. Over the last 3 years, eNoah has enjoyed repeat businesses from all its clients due its obsession to client delight and delivery. eNoah’s mature and established service delivery setup helps clientrs pilot and steady state the processes with focus on metrics driven outcomes that would exceed customer SLAs. eNoah’s value proposition to its customers are: * Deep understanding and experience of offshore and outsourced operations, with mature transition capabilities * Ability to provide integrated offerings to client both in technology and BPO * Experience in handling operations of multiple countries in a Shared Service Environment * People centric HR processes * Ability in Designing and implementing processes to meet the standards of SOX and ISO * An agile organisation - Reliable and scalable infrastructure & Quality methodology