Abdelaziz Youssef

Abdelaziz Youssef currently serves as a Senior Customer Service Representative at Enova by Veolia since December 2021, where responsibilities include providing accurate information to customers and resolving issues effectively. Previous roles include Customer Service Representative and Help Desk Specialist, focusing on handling customer complaints and managing communications through various channels. Abdelaziz's experience in customer service began at Al Sayyah Group, where communication with customers via phone, email, and chat was key. Additionally, prior to entering the customer service field, Abdelaziz worked as an Arabic Teacher at Tiba Primary School. Educational qualifications include a Bachelor of Education in Arabic Language and Literature and a Diploma of Education in Special Education and Teaching, both obtained from Cairo University.