Alexandra Mancev

Alexandra Mancev is a seasoned professional with extensive experience in customer care, quality training, and CRM management. Currently serving as a Quality Trainer Customer Care and previously as a Technical Support Specialist at Enpal since February 2023, Mancev has a background that includes roles as a Customer Service Expert at Trade Republic and various positions at we22 AG, where responsibilities involved Salesforce administration and campaign management. Mancev's earlier career includes leadership and analytical roles at softgarden e-recruiting GmbH and Groupon, and project management at Tobien und Ritter Direktmarketing-Services GmbH. Additionally, Mancev has foundational experience in the spa industry, having managed spa operations at Maritim Hotelgesellschaft mbH. Mancev holds a degree as a verified holistic cosmetologist from Vital Kosmetikakademie GmbH.