Jevgeni Tauchert

Jevgeni Tauchert serves as a Salesforce CTI Administrator and Service Owner at Enpal since April 2022, overseeing the CTI operations for over 2000 monthly active users and managing significant call volumes. This role encompasses project leadership, training, crisis management, and the creation of user documentation and BI reports. Prior experience includes a position as Microsoft UCC Specialist, where Jevgeni managed UCC platforms and Azure services for a large organization, and various roles in retail management at Levi Strauss & Co. and Superdry, focusing on team leadership, operational oversight, and customer service. Earlier career experience includes service roles at McDonald's and office management at Durocas.