Ahmed Mirza is an experienced IT professional specializing in network administration and support services. Currently serving as a Network Administrator at ENPPI since August 2016, Ahmed manages and monitors all installed systems and infrastructure, ensuring high availability and performance while maintaining security protocols. Previous roles include System Network Administrator at Grand Groups, where responsibilities included system support and managing phone lines, and Network Engineer at connecTel Inc., focusing on network management and uptime optimization. Early in the career, Ahmed worked at PTCL as a Customer Service Agent, addressing customer queries and providing solutions. Ahmed holds a Bachelor's degree in Humanities from the University of the Punjab, obtained between 2006 and 2008.