Susanne van Houdt

Director Global Customer And Service Operations at Enreach

Susanne Van Houdt has extensive experience in various leadership roles. Susanne is currently the Director of Global Customer and Service Operations at Enreach, a position they have held since December 2019. Prior to this, they worked as the Director of Operations at Eazit (part of Enreach) from September 2017 to December 2019. Before that, they were the Director of Operations at Intercity Technology from September 2017 to January 2019. Susanne also served as the Director of Operations at Simpel.nl from September 2015 to January 2017, where they were responsible for various tasks such as customer life cycle management, managing third parties/partners, defining new processes and products, incident and problem management, and service level management. Susanne was also involved in project participation, including the implementation of a new BSS domain. Prior to their roles at Simpel.nl, Susanne worked as an Account Manager at KPN Mobile Wholesale from 2008 to 2010 and as a Service Account Manager at Telfort from 2004 to 2008.

Susanne Van Houdt attended the University of Amsterdam from 1999 to 2005. No degree or specific field of study is mentioned.

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  • Director Global Customer And Service Operations

    December, 2019 - present

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