Simon Smith

Simon Smith has a diverse work experience spanning over several companies and roles. Currently, they serve as the Head of Customer Success at ENSEK, where they are dedicated to accelerating the digital energy transition. Prior to this, they were the Director of Customer Success - EMEA at Alation, a company focused on data intelligence solutions. Simon has also held various senior director positions at Infor and Birst, where they were responsible for driving customer success in international and European markets. Earlier in their career, they worked as a Customer Success Manager at BigMachines and as an Account Executive at Consona Corporation. Simon has a strong background in sales and customer success, and they began their professional journey as a Sales Office Manager at More Control UK Ltd in 1998.

Simon Smith graduated with a BSc in Physics and Electronics from The University of Sheffield in 1995. Simon then obtained an MSC degree from The University of Bolton in 1996, though the field of study is unspecified. Prior to their university education, Simon attended St. Laurence School in Bradford on Avon from 1984 to 1991. Additionally, they obtained a Customer Success Manager Certification from CSM Practice in April 2016.