Nicola Burns

Nicola Burns has a diverse work experience spanning over several roles and companies. Nicola started their career at John Lewis as a Sales Assistant, where they excelled in providing exceptional customer service and demonstrated excellent teamwork skills. Nicola then joined FirstBaseIT Limited as a Business Analyst, where they facilitated communication between business clients and the IT Development team to propose and implement key changes in support of business needs. Nicola worked on various software products for the insurance and ecommerce industries. Later, Nicola joined Capgemini as a Consultant Business Analyst, where they participated in a graduate program focused on Business Technology within the Custom Software Development department. This role involved rotating between Project Management, Testing Analysis, and Business Analysis to gain comprehensive experience in supporting clients' technical IT needs. Most recently, they joined Ensono Digital as a Senior Consultant, employing their expertise to provide valuable insights and assistance to clients.

Nicola Burns pursued their education in a chronological order. From 2004 to 2006, they attended Forest School in Snaresbrook, where they obtained their AS/A Levels in History, Politics, and Biology. Following that, they enrolled at Queen Mary University of London from 2006 to 2009, and completed their Bachelor of Arts (BA) degree in History. In terms of additional certifications, Nicola acquired the following: Certified Scrum Product Owner® (CSPO®) from Scrum Alliance in November 2018, BCS International Diploma in Business Analysis from BCS, The Chartered Institute for IT in August 2016, BCS Foundation Certificate in Business Analysis from BCS, The Chartered Institute for IT in May 2016, BCS Certificate in Modelling Business Processes from BCS, The Chartered Institute for IT in December 2015, BCS Certificate in Business Analysis Practice from BCS, The Chartered Institute for IT in October 2015, and BCS Certificate in Requirements Engineering from BCS, The Chartered Institute for IT in June 2015. Additionally, Nicola holds a First Aid at Work certification, which was obtained from the British Red Cross, although the specific month and year of acquisition are not provided.