Pushpalatha Murthy

Pushpalatha Murthy is a seasoned professional in the IT service management industry, currently serving as a Senior Manager for Mainframe Optimize at Ensono since January 2023. With a robust background at DXC Technology as an Associate Manager and at IBM India Private Limited as a Service Integration Leader, Pushpalatha has demonstrated expertise in managing complex delivery across multiple accounts and achieving cost objectives. Previous roles include Service Desk Manager at Microland Limited and Service Quality Lead at HCL Technologies, where Pushpalatha honed skills in project coordination and service improvement. Early career experience as a Service Desk Team Lead at Hewlett Packard Enterprise laid the groundwork for a strong foundation in customer service excellence and operational efficiency. Pushpalatha holds a Bachelor's Degree in Arts from Indira Gandhi National Open University, completed in 2013.