Craig Watson is the Director of Customer Protection & Resolution at Entain, where they oversee compliance within Retail Operations for the Ladbrokes and Coral brands. Previously, from 2017 to 2020, they served as Regional Director, managing a team of Area Managers across the South of England. Craig has also held various roles at William Hill, including District Operations Manager and Regional Operations Co-ordinator, focusing on operational efficiency and team engagement. In addition to their leadership responsibilities, Craig is a charity trustee and a senior sponsor for LGBTQ+ inclusion initiatives. Their educational journey continues at Bacon's College.
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