Shomari Brown

Shomari Brown is a seasoned professional in the CRM and QA sectors, currently serving as the Real Time CRM Senior Technical Product Owner at Entain since August 2021, where a focus on optimizing real-time engagement in sports betting is paramount. Previously, Shomari worked as a QA Manager at GVC Group, implementing comprehensive test strategies that significantly reduced major incidents, and built a certified QA team. With experience at Ladbrokes Coral Group in various roles including CRM Senior QA and Project & Delivery Manager, Shomari developed leadership and project management skills while overseeing contact center operations. Past positions at CCA International, London Marketing Services, and Rygor further contributed to a diverse background in sales, marketing, and customer service within the CRM domain.