Carol Hernandez

Carol Hernandez is an accomplished leader in digital operations, commercial operations, and supply chain enablement, currently serving as Director of Digital Operations at Entergy since June 2020. Previously, Hernandez held significant roles at McKinsey & Company as Head of Global Purchasing Operations and Technology and at American Express, where responsibilities included leading the Project Management Office for Robotic Automation, managing global credit administration, and overseeing major project initiatives across billing and call center operations. Educational qualifications include an MBA from Nova Southeastern University and a BS in Industrial and Systems Engineering from Florida International University.