EI

Emrah Inan

Technical Customer Success Head at Enterprise Bot

Emrah Inan has diverse work experience spanning over several industries. Emrah'smost recent position is as the Technical Customer Success Head at Enterprise Bot, where they have been working since April 2022. Prior to this role, they served as a Customer Success Manager for Enterprises at the same company starting in April 2021.

Before joining Enterprise Bot, Emrah worked as a Business Development Executive at the company from February 2020 to March 2021. In 2019, they worked as a Business Strategy Specialist & IT Manager at Ateş Espor Organizasyon.

Emrah's longest tenure was at Inforing b.v. from January 2010 to January 2020, where they held the role of Accountmanager. In this position, they were responsible for sales and implementation of SAAS web applications primarily used by Dutch municipalities. Emrah also managed the company's technical infrastructure.

Prior to Inforing b.v., Emrah gained experience as a Servicedesk Coördinator and Teammanager at Unamic/HCN from October 2009 to December 2009 and from August 2008 to October 2009, respectively. In these roles, they were responsible for managing the internal servicedesk and running the first line helpdesk for a major Internet Service Provider in the Netherlands.

Emrah also has experience with the Provincie Flevoland as a Planner from February 2009 to July 2009, where they worked on a research project for a new Business Process Modelling (BPM) tool.

Earlier in their career, Emrah worked as a Teamleader at Albert Heijn from January 2004 to August 2008. Emrah also had a brief stint as a Webdeveloper at NovaRage Internet Applications in 2007.

Overall, Emrah Inan's work experience showcases a range of roles and responsibilities, including customer success management, business development, account management, and technical infrastructure management.

Emrah Inan began their education in 2001 at Markland College, where they pursued a field of study that is unspecified. Emrah continued their education at Radius College from 2004 to 2007, focusing on IT Manager as their field of study in secondary vocational education.

In 2007, Emrah enrolled in Amsterdam University of Applied Sciences, where they pursued Higher Professional Education in the Institute for Information Engineering until 2010.

From 2010 to 2011, they attended Windesheim and earned a Bachelor's degree in Information and Communication Technology from the Instituut voor Information Engineering.

Additionally, Emrah Inan obtained additional certifications, such as Life Coaching Education from Güvennet Akademi in November 2022 and HIPAA 101 Training from Compliancy Group in July 2021.

Links

Timeline

  • Technical Customer Success Head

    April, 2022 - present

  • Customer Success Manager - Enterprises

    April, 2021

  • Business Development Executive

    February, 2020

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