Michael D.

Michael D. has over 15 years of work experience in the IT field. Michael'smost recent role was as a Citrix Engineer at Entisys360, where they were responsible for maintaining a Citrix XenApp/XenDesktop farm with over 1900 applications and 600 user VDI sessions. Michael also monitored and troubleshooted end user connectivity, application usage, and server loads. Prior to that, they worked at All-in-1 INC as a Senior Citrix Administrator, providing support for a Citrix Presentation farm and Xen Desktop. Michael also served as a Technical Support Administrator and Hardware Support Lead, providing network and end user support for a large corporate network. Michael D. started their career as a Computer Repair Technician at Q-Television, where they diagnosed and repaired hardware problems and set up computer systems.

Michael D. earned a Bachelor of Science (BS) degree in Computer Science from Lincoln University, where they studied from 2000 to 2004. Michael continued their education at Pasadena City College from 2007 to 2010, focusing on Cisco Systems in the field of Computer Science. In addition to their formal education, Michael obtained several certifications, including Citrix XenApp 6.5 Administration from Citrix in April 2013 and Managing and Maintaining a Microsoft Windows Server 2003 Environment from Microsoft in January 2008. Michael also holds certifications in Citrix 1y0-301 - Deploying Citrix XenDesktop 7.6 Solutions and Microsoft Certified Solutions Associate: Office 365 (MCSA), although the details of where and when these certifications were obtained are not provided.