Tom M.

Tom M. has a diverse work experience spanning over several years. Tom is currently working as a Dealer Solutions Operations Manager at Entrega, where they are responsible for program reporting, supporting deliverables, and database administration. Prior to this role, they worked as a Dealer Operations Analyst Team Lead at the same company, where they handled franchise account enrollment, coached associates, and conducted root cause analysis.

Before joining Entrega, Tom worked at Sincro, an Ansira company, as a Team Manager, Digital Operations. In this role, they managed a team of direct reports, developed quality assurance and process workflows, and monitored team performance.

Earlier in their career, Tom worked at CDK Global as a Team Manager, Digital Operations, where they again managed a team, developed workflows, and tracked performance. Tom also held the positions of Team Lead, Account Advocate III, Account Manager, Account Advocate II, and Account Manager, Account Advocate I at CDK Global. In these roles, they managed teams, developed client relationships, supported marketing initiatives, and led optimization planning for clients' digital space.

Tom's work experience also includes roles at SampleMD | OPTIMIZERx, where they served as a Project Manager/Integration and as a Marketing Coordinator.

Overall, Tom M. has demonstrated expertise in operations management, team leadership, client relationship management, and program optimization throughout their career.

Tom M. attended Oakland University and obtained a Bachelor of Arts degree. However, specific information regarding the start year, end year, and field of study is not provided.