Anna Marie Scavetta - Bannerman

Anna Marie Scavetta - Bannerman has extensive experience in customer service, currently serving as Lead Coach at Entripy Custom Clothing since July 2017. In this role, Anna Marie trains new team members, utilizes customer relationship management software, monitors team performance, and resolves escalated issues while suggesting procedural improvements. Previous experience includes roles at the City of Mississauga, where Anna Marie contributed to exceptional customer experiences as a MiWay Transit Operations Specialist and assisted patrons as a Customer Service Representative. Additional experience includes customer service roles at Citi and Canadian Tire, demonstrating a strong background in conflict resolution and team leadership. Anna Marie holds a Grade 13 degree focused on Marketing/Marketing Management from St. Pauls Secondary.