Amine Zemmouri is an accomplished Senior Manager of Customer Operations at Entrust, with experience dating back to July 2011, where leadership roles included EMEA Customer OPS Manager and EMEA Lead Account Specialist, focusing on employee training and directing work procedures. Prior experience at Honeywell, spanning from June 2006 to July 2011, involved various coaching and customer care roles with responsibilities in monthly coaching sessions for contact center advisors and ensuring compliance with service processes. Amine's career began with a technical support role at Macromedia and included diverse positions in sales and warehouse operations, demonstrating a strong background in customer service and operational management. Educational qualifications encompass various degrees in aviation theory and English, complemented by practical experience in retail and business-to-business sales.
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