Marcin Radzikowski

Marcin Radzikowski is an experienced Technical Manager at iLOQ since January 2023, with a strong background in technical support and customer service. Currently at eo Networks S.A., Marcin coordinates home appliance service operations for Samsung, implements customer-focused in-home repair procedures, and provides technical data for engineers. Previous roles include Owner at Dtronics, where Marcin specialized in steel furniture manufacturing and IoT integrations, and DA Service Technical Specialist at Samsung Electronics Polska, focusing on IoT integrations in the SmartThings app. Additionally, Marcin has held customer service and production management positions at Hilti, Arbo & Mizmet, and SalesUp Sp. z O.O., demonstrating a consistent ability to manage operations and enhance customer satisfaction. Marcin obtained two degrees from Warsaw University of Technology between 2009 and 2018.