Jerry Rico

Jerry Rico is an experienced Network Operations Engineer at EOS IT Solutions, with expertise in managing network devices, change management, and troubleshooting end-user connectivity issues. Jerry's background includes roles as a Tier 3 Advanced Support specialist at NVIDIA, a Computer Field Analyst at Pacific Gas and Electric Company, and various IT support positions in companies such as Lumentum, PayPal, and Kaiser Permanente. Jerry possesses strong skills in managing Active Directory, remote support, and device audits, alongside a Bachelor of Science in Network Engineering from Western Governors University, complemented by certifications in Computer Specialist and Network Technician from Asher College.