Mary Franzen

Mary Franzen possesses extensive experience in client services and quality assurance, currently serving as the Manager of Client Services at EOS USA since February 2009. In previous roles, Mary held positions as the Manager of Quality Assurance at Navient and Manager of Client Services for the EDU, Core Government, and Banking divisions. Earlier experience includes a Customer Service Representative role at Phoenix Trading and a Field Service Representative position at Geerlings & Wade. Mary Franzen earned a Bachelor of Arts in English from Bridgewater State College and graduated with a High School Diploma from Norwell High School.