Ernesto Da Silva is a seasoned professional in retail management with extensive experience spanning over two decades. Currently serving as Gerente de Servicios at Ferretería EPA since June 2015, Ernesto oversees customer solutions, guarantee processes, and maintains a safe shopping environment while managing marketing and technology. Previously, Ernesto held roles such as Gerente de Ventas at Ferretería EPA, Gerente de Tienda at Centrochamo, C.A., and Gerente de Tienda at Grupo Ferrara. Ernesto's educational background includes a T.S.U. in Mercadotecnia from CUAM, ongoing studies in Gerencia en Mercadeo y Ventas at CEUJAP, and multiple diplomas in negotiation, customer service, and marketing strategy. Recognized for strong leadership, strategic planning, and a commitment to customer satisfaction, Ernesto continues to demonstrate expertise in managing high-performance teams and achieving organizational goals.
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