Ymaura Arteaga Garrido has extensive experience in customer service and marketing, currently serving as an Asesor Teleoperador at Ferretería EPA since September 2008, where responsibilities include managing social media and non-presential channels such as Instagram, Mercado Libre, WhatsApp, and others. Prior to this role, Ymaura worked as an Asistente de CxC at Dafilca del Centro from October 2006 to September 2008, focusing on invoice reporting, statistical analysis, and collections management. Ymaura's educational background includes a Licenciatura en Mercadeo from Universidad José Antonio Páez (2015-2017), a dual degree of Licenciado y Maestría en Mercadeo from Caribbean International University (2013-2015), and a TSU en Mercadotecnia from Cuam (2005-2008).
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