Ivan Mikhailov is a Senior Business Analyst at EPAM Systems, where they focus on e-commerce, transportation, insurance, and cargo. Previously, they worked in various roles, including Business Analyst at Liberty Mutual Insurance, where they managed projects and conducted requirements engineering across multiple insurance types. Ivan started their career as a Helpdesk Engineer at KIT Finance Insurance and later took on roles as a System Administrator and System Engineer, building a strong foundation in IT and project management. They hold a degree in Economics from Saint Petersburg State University of Service and Economics.
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