Janelle Leone

Janelle Leone possesses extensive experience in customer service and retail management, currently serving as a Customer Service Representative at eParts Services LLC since March 2023. Previously, Janelle held the role of Director of Agent Care at Realty ONE Group Gold Standard, where responsibilities included onboarding agents, organizing training sessions, and enhancing agent morale. Janelle has also excelled as a Staff Mobility Specialist at Aires, achieving high post-relocation scores and receiving multiple recognitions for outstanding service. The career spans various leadership and operational positions within retail, notably as Store Director at J.Crew Factory, where Janelle successfully managed a $2.5 million store. Janelle holds a Bachelor of Science in Business Communication from Grove City College.