Janika Kaartoaho is an experienced operations and customer success manager currently at Epassi since July 2020, where responsibilities include account management, customer service, invoicing, and operational tasks. Prior roles include project worker at Epassi, junior property coordinator at Newsec, service specialist and biller at K Auto Oy, and event staff at Eezy Oyj. Janika has a background in customer service and operational support, with earlier positions as a seller at various retail companies and a fast food cashier. Janika holds a degree in business from Edupoli and completed secondary education at Lumon Lukio.
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