David Rodabaugh

VP Of Operations | Site Lead at ePerformax Contact Centers & BPO

David Rodabaugh began their work experience in 1987 at American Express, where they held multiple positions and was responsible for process evaluation and improvement. David then moved on to AT&T as a Manager, overseeing outsourced accounts and performing billing analysis. At GECS-General Electric Card Services, they worked as a Reporting Manager and Portfolio Manager. Next, they joined TRX as the Director of Workforce, leading call center integration efforts and creating operational reports. David then worked at AT&T as a Partner Manager, managing change and performance metrics at call centers in India and the Philippines. David later joined NCO Group as a VP and AVP, responsible for operational aspects of customer service and sales programs in the Philippines. At Sutherland Global Services, they served as an Associate Vice President, overseeing AT&T lines of business across multiple geographical areas. David then joined Alorica as an AVP, responsible for the development and maturing of new ATT LOB in the Philippines. Currently, they are the VP of Operations and Site Lead at ePerformax, overseeing a major retail program with a large team across multiple geographies and channels.

David Rodabaugh has attended Harper College and Rolling Meadows, but no specific information is provided about the duration of their education or the degree they pursued.

Links

Previous companies

AT&T logo
American Express logo
Alorica logo
General Electric logo

Timeline

  • VP Of Operations | Site Lead

    September, 2013 - present

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