Leadership Team

The Leadership Team at ePerformax Contact Centers & BPO is responsible for setting the strategic direction, overseeing operational performance, and fostering client relationships to drive the organization's growth and success. This team ensures that the company's values, such as continuous learning, innovation, and commitment to employee development, are upheld. Additionally, they translate client business objectives into measurable KPMs, enhance service delivery, and provide insights to improve the customer experience, thereby contributing to brand loyalty and lifetime value.