Thembi Ackerman's work experience includes:
- Head of Strategic Partnerships at Epicon since January 2019.
- Head of Change and Implementation at Epicon since November 2014, responsible for delivering the Epicon solution and ensuring efficient and quality delivery for customers.
- IT Regional Services Manager - Asia Pacific at Atradius from July 2007 to October 2014, managing a service desk team for the region and handling relationships with the expanding business.
- Senior Project Manager at Atradius from June 2011 to August 2014.
- Service Desk Engineer at GSK from August 2001 to June 2003.
- LAN Systems Engineer at HIH from 1998 to 2001.
Thembi Ackerman earned a Bachelor's Degree in English and Communications from the University of Wollongong from 1995 to 1998. Later, from 2006 to 2008, Ackerman completed a Master's Degree in IT Management at the University of Sydney.
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