Martha M.

Martha M. is an experienced professional with over 16 years in technical support and operations, currently serving as the Cloud Services Ops Supervisor at Epicor Software since June 2007, where responsibilities include assisting global clients with ERP application support and resolving complex database and software issues. Previously, from August 2005 to June 2007, Martha M. worked as a Support Analyst at CEMEX, providing technical support across multiple regions, including the USA, Mexico, South America, and Europe, and handling server replication processes. Martha M. holds a degree in Ingeniero Administrador de Sistemas from Universidad Autónoma de Nuevo León and a Master's degree in Tecnologias de Información from Universidad Regiomontana S.C.