Breeanna S. is a skilled professional with extensive experience in customer service and technical support roles. Currently serving as Service Desk Supervisor at ePlus inc., Breeanna has effectively monitored staff performance and streamlined workflows, achieving significant improvements in product knowledge and defect resolution. Previous roles include Help Desk Analyst at various organizations where Breeanna demonstrated expertise in delivering technical presentations and performing preventative maintenance. Additionally, experience as a Concierge at Microsoft highlighted Breeanna's capability to provide high-quality support to clients, while work as a Debt Collector at Quantum Collections showcased strong strategic implementation for debt recovery. Breeanna's background also includes management positions in retail, contributing to team performance and sales growth. Breeanna holds an Associate's degree in Information Technology from Purdue Global.
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