Hamza Bashir

Hamza Bashir is a Software Analyst at Epos Now, focusing on defect identification and resolution through SQL analysis, bug replication, and performance monitoring with tools like Grafana and Postman. Prior experience includes roles as a Second-Line Software Agent, where improvements in support KPIs and case resolution times were implemented, and as an IT Support Specialist, configuring technical setups for global clients. Earlier work at Bento Cafe involved various kitchen roles, enhancing workflow efficiency and training staff. Hamza also interned at Orange Technical College, deploying educational technology and developing technical solutions in C++. Currently pursuing a Bachelor's degree in Computer Science at the University of Florida, with an anticipated graduation in May 2027.