Carlos Hernandez

Head of Customer Success at Eppo

Carlos Hernandez has a range of professional experience in various roles and industries. Starting in 2014, they worked as a Capital Markets Associate at Morgan Stanley for two years. In 2016, they became a Consultant at Startup Costa Rica, where they provided consulting services to both for-profit and non-profit startups. From 2017 to 2019, Carlos worked at Wonder (AskWonder.com) in customer success and business development roles, gaining experience in research services and strategic knowledge. In 2019, they co-founded Little Wing, a company that generates personalized recommendations for travelers. Moving on to Mode in 2020, Carlos held several customer success management positions, including Senior Manager and Manager of Enterprise & Strategic Customer Success. Most recently, Carlos joined Eppo in 2023 as the Head of Customer Success.

Carlos Hernandez has obtained a Bachelor of Science (B.S.) degree in Applied Economics and Management from Cornell University. The start and end years of their education are not provided.

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Timeline

  • Head of Customer Success

    May, 2023 - present

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