Ravina PATEL is a CRM Engineer at EPSILON France since September 2019, specializing in the development of CRM tools using Adobe Campaign, alongside documenting functional specifications and configuring technical solutions. Previously, Ravina completed an internship as a CRM Studies and Development Engineer at Soft Computing from February to August 2019, focusing on CRM tool development, campaign management, HTML integration, project support, and ticket resolution. Educational qualifications include a Master of Science in Management Information Systems from École pour l'Informatique et les Techniques Avancées, a PG Diploma in Advanced Computing from the Centre for Development of Advanced Computing, and a Bachelor's degree in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya.
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