Brian H.

Director Of Support Services at Epsilon, Inc.

Brian H. has a diverse work experience across various companies. Brian started their career at CEBII as a Troubleshooting General Manager from 1997 to 2001. Brian then worked at Charter Communications as an Operations Supervisor from 1999 to 2006. Brian joined the U.S. House of Representatives as a District System Administrator/Deputy District Director from 2005 to 2009. Brian then moved on to arvato Customer Services, where they served as an Operations Manager from 2010 to 2015. Brian worked at Pole To Win International as a Manager of Customer Support in 2015. Currently, they are employed at Epsilon, Inc. as a Call Center Manager, a role they held from 2017 to 2021. In March 2021, Brian transitioned to the role of Director of Support Services at Epsilon, Inc.

Brian H. attended the Cumbie Institute of Real Estate in 1997, where they studied Real Estate. However, it is not specified if they obtained a degree from this institution. Brian also attended the University of North Carolina Asheville, but no dates or fields of study are provided for this education.

In terms of additional certifications, Brian H. obtained the following certifications:

- ITIL 4 Foundation from AXELOS Global Best Practice in July 2022.

- Project Management Professional (PMP) from the Project Management Institute in July 2022.

- ITIL Foundation Level V4 from AXELOS Global Best Practice in January 2021.

- KCS Foundation (KCS) from HDI in January 2021.

- HDI Support Center Director (HDI) from HDI in September 2020.

- ITIL 4 Foundation CPD from AXELOS Global Best Practice in February 2021.

Links

Previous companies

Charter Communications logo
U.S. House of Representatives logo
PTW logo

Timeline

  • Director Of Support Services

    March, 2021 - present

  • Call Center Manager

    August, 2017