Mark J Stephan is a seasoned professional with extensive experience in strategic consulting and customer experience strategy within the healthcare sector. Currently serving as Senior Director of Strategic Consulting at Epsilon since December 2021, Mark has previously held leadership positions at Intouch Proto and Intouch Solutions, where roles included Group Director and Director of CX Strategy, as well as various positions focusing on relationship management strategy. Mark's educational background includes dual Bachelor of Science degrees in Public Relations and Advertising from Kansas State University, coupled with a minor in Leadership Studies, and has also attended Boğaziçi University.
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