Shannon Ottinger possesses extensive experience in loyalty strategy and customer insights, currently serving as the Head of Loyalty for Auto at Epsilon and previously holding the position of Global Practice Lead, Loyalty Strategy & Customer Insights. Prior roles include Vice President of Strategy and Client Strategy Partner at rDialogue, a Bond company, and Client Marketing Manager at GE Capital. Additional experience includes roles as Customer Account Manager at Netvendor, Inc. and Consultant at Ernst & Young LLP. Shannon has an MBA in Marketing Strategy from Emory University's Goizueta Business School and a BSBA in Business Administration from Bucknell University.
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