Rachael Cole

Head Of Customer Experience at Eque2 Ltd

Rachael Cole has a diverse work experience spanning several industries. Rachael worked at Eque2 Ltd as the Head of Customer Retention starting in May 2023. Prior to that, they were a Member at Customer Success Collective from January 2023. Rachael held various roles at Quadient from 2014 to 2023, including Director of Customer Success DACHIT UKI, Customer Success Leader UKI, and Field Enablement Manager. Before joining Quadient, Rachael was a National Business Consultant at Advanced Business Solutions from 2011 to 2020 and a Business Development Manager at Iron Mountain in 2011. Rachael also worked as an Account Manager at Iron Mountain UK Ltd from 2008 to 2011, a Relationship Manager at Redemtech - IT Asset Management in 2007, a Business Manager at Advanced Business Equipment- Xerox Concessionaire in 2006, and an Account Development Manager at DX (Group) plc from 2004 to 2006.

Rachael Cole completed their A Levels and GCSEs at John Penrose Secondary School from 1997 to 2011. In September 2020, they obtained a certification in Coaching Skills for Leaders and Managers from LinkedIn. No further information about their education history is provided.

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