Laura Niederjohn

Laura Niederjohn currently serves as the Director of Client Experience at Equiant Financial Services Inc, a role held since June 2014, where responsibilities include overseeing the transition of new clients from the sales team, managing contracts and documentation, facilitating conversion and implementation, and providing training during the initial six to twelve months of the client relationship. Prior to this position, Laura was a Senior Loan Analyst at Textron Financial from February 2003 to March 2014, where expertise was applied in analyzing commercial and consumer loan data to manage portfolio risk, contributing to senior management decisions, overseeing loan servicing matters, and maintaining relationships with third-party vendors, with a particular focus on work-out accounts and distressed assets in the Resort Finance division.