Richard Crouch

Richard Crouch, MBA, serves as the Operations Excellence Manager at Equifax, a role held since November 2010, focusing on client boarding and provisioning for Equifax USIS, where boarding friction and times have been significantly reduced by over 50% year over year. Previous positions at Equifax include FinTech Ops Excellence Manager, Strategy and Transformation Manager, Strategy and Transformation Leader, Director of Production Support Operations, and Director of Information Technology. Prior to Equifax, Richard held the position of Director of Information Services at New Hope Treatment Centers and served as Product Manager at Universal Data Systems and System Engineer at Universal Data Solutions. Richard holds an MBA in Business Administration and Management from The Citadel and a BA in English and Psychology from Emory University.