Equiniti India
Fredrick Fintan is a seasoned Service Desk Analyst at Equiniti India since December 2014, with over nine years of experience in KPO, BPO (voice and non-voice), and technical service desk roles. Fredrick has successfully managed clients from diverse regions, including the US, UK, Australia, and APAC. Prior to the current position, Fredrick worked as a Senior Process Associate at Tata Consultancy Services from December 2011 to September 2014. Educational qualifications include a Master's degree in Information Technology from Bishop Heber College (2005-2007) and a Bachelor's degree in Information Technology from Chettinad College of Arts & Science (2002-2005).
Equiniti India
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Equiniti India is an Equiniti Group company engaging in offshore business. EQ India employs highly competent professionals delivering complex and heavy transactions. EQ India services include application support/ development, software quality assurance, IT Infrastructure support services, PMO, finance shared service, marketing support and BPO process such as employee benefit solutions, shareholder services, investment services, pension solutions, central reconciliation, customer experience centre (voice process), HR & payroll. The team in India is an extended team of the respective UK and US counterparts providing successful offshore projects and meeting client SLA. EQ India is a Centre of Excellence and Certified ISO 27001:2013 (Information Security Management System) that leverages innovation, transformation & automation to deliver contemporary solutions that proficiently cater to clients requirements. We showcase integrity and openness in our dealings with our clients. A key element of successful culture and business practices of the EQ India is that it incorporates similar DNA and values as the group.