Equiniti India
Saroj Kumar Jena is an experienced Senior Cisco UCCE, Amazon Connect, and Microsoft UC Engineer at Equiniti India since September 2021, specializing in Microsoft UC solutions and Cisco UCCE. Previously, Saroj served as a Cisco Voice Network Consultant and UCCE Engineer at Jio from August 2019 to August 2021, and as a Cisco Voice Network Engineer at Servion Global Solutions from November 2018 to August 2021, focusing on troubleshooting inbound call issues and managing service requests. Saroj holds a Bachelor of Technology degree in Computer Science Engineering from Biju Patnaik University of Technology, an Advance Diploma in Computer Hardware and Networking with CCNA from Central Tool Room & Training Centre, and a Diploma in Information Technology from Jharsuguda Engineering School.
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Equiniti India
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Equiniti India is an Equiniti Group company engaging in offshore business. EQ India employs highly competent professionals delivering complex and heavy transactions. EQ India services include application support/ development, software quality assurance, IT Infrastructure support services, PMO, finance shared service, marketing support and BPO process such as employee benefit solutions, shareholder services, investment services, pension solutions, central reconciliation, customer experience centre (voice process), HR & payroll. The team in India is an extended team of the respective UK and US counterparts providing successful offshore projects and meeting client SLA. EQ India is a Centre of Excellence and Certified ISO 27001:2013 (Information Security Management System) that leverages innovation, transformation & automation to deliver contemporary solutions that proficiently cater to clients requirements. We showcase integrity and openness in our dealings with our clients. A key element of successful culture and business practices of the EQ India is that it incorporates similar DNA and values as the group.