Saroj Kumar Jena

Saroj Kumar Jena is an experienced Senior Cisco UCCE, Amazon Connect, and Microsoft UC Engineer at Equiniti India since September 2021, specializing in Microsoft UC solutions and Cisco UCCE. Previously, Saroj served as a Cisco Voice Network Consultant and UCCE Engineer at Jio from August 2019 to August 2021, and as a Cisco Voice Network Engineer at Servion Global Solutions from November 2018 to August 2021, focusing on troubleshooting inbound call issues and managing service requests. Saroj holds a Bachelor of Technology degree in Computer Science Engineering from Biju Patnaik University of Technology, an Advance Diploma in Computer Hardware and Networking with CCNA from Central Tool Room & Training Centre, and a Diploma in Information Technology from Jharsuguda Engineering School.